Privacy Policy

Last Updated: January 2024

Welcome to Our Generation Doll Shop (“we,” “our,” or “us”) at newdollshop.com. We are dedicated to bringing imagination to life through our magical collection of dolls, accessories, and play sets. Just as we prioritize the security of your payments, we are deeply committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website and make a purchase.

By using our site, you consent to the practices described in this policy.

1. Information We Collect

To provide you with a seamless shopping experience, we collect several types of information:

• Personal Identifiable Information (PII): This includes information you provide during checkout or account registration, such as your name, shipping address, email address, phone number, and payment details (e.g., credit card information processed securely by our partners).
• Order Information: Details about the products you purchase, order history, and transaction records.
• Technical Data: When you browse our site, we automatically collect your IP address, browser type, device information, and pages you visit.
• Communication Data: Any correspondence you have with us via email (e.g., [email protected]) or other channels.

2. How We Use Your Information

We use your information for the following purposes:

• To process your orders, manage payments, and arrange for shipping.
• To communicate with you about your orders, account, and our products, and to respond to your inquiries.
• To improve our website, product offerings, and customer service based on your feedback and browsing behavior.
• To send you marketing communications (only if you have opted in) about new dolls, accessories, and promotions that might spark your imagination.
• To prevent fraud and enhance the security of our website and transactions.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal data to third parties. We may share your information with:

• Payment Processors: Trusted partners like Visa, MasterCard, JCB, and PayPal, to securely process your payments. These entities have their own privacy policies governing your data.
• Shipping Carriers: To deliver your orders to your doorstep, we share your name and address with global shipping providers.
• Service Providers: Companies that help us operate our website, conduct business, or service you, so long as they agree to keep your information confidential.
• Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

4. Data Storage and Security

Your security is our top priority. We implement advanced secure encryption technology (SSL) throughout the transaction process to protect your personal and payment information. Data is stored on secure servers, and we maintain reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, or destruction.

As we ship globally (excluding parts of Asia and some remote areas), your data may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable data protection laws.

5. Your Rights

You have certain rights regarding your personal data, including:

• Access: You can request details of the personal data we hold about you.
• Correction: You can update or correct any inaccurate information.
• Deletion: You may request the deletion of your personal data, subject to certain legal obligations.
• Opt-Out: You can unsubscribe from our marketing emails at any time by using the link provided in the email or contacting us directly.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small files stored on your device that help us remember your preferences and shopping cart items.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use some features of our site.

7. Children’s Privacy

Our Generation Doll Shop is a destination for children and collectors alike, but we do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe a child has provided us with personal data, please contact us, and we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised “Last Updated” date.

9. Contact Us

Thank you for trusting Our Generation Doll Shop—where your imaginative play dreams come true!